Privacy Policy

Rage House Policy Information

Welcome to Rage House! We want you to have an unforgettable experience while staying safe. By booking a session with us, you agree to the following policies:

Safety First

All participants must sign a waiver before entering.
Minimum age: 18+ (or 8+ with a parent/guardian present).
Safety gear (helmet, goggles, gloves, and coveralls) is required at all times.
No entry under the influence of alcohol or drugs.
Our staff may stop or refuse service if unsafe behavior is observed.

Rage House reserves the right to refuse service to anyone under influence.

Bookings & Payments

Sessions should be booked in advance to secure your spot.
Payments are due at the time of booking.
Deposits are non-refundable.
Group bookings available; contact us for custom packages.

Conduct Rules

Smash only the items provided.
Do not remove items or equipment from the premises.
Follow all staff instructions immediately.
Aggressive behavior toward staff or other guests will result in removal without refund.

Damage & Property

Use equipment only as intended.
Any damage to property outside designated rage rooms is the customer’s responsibility.
Do not tamper with fire alarms, sprinklers, or safety systems.

Cancellations & Refunds

Cancel at least 48 hours in advance for a refund (minus deposit).
Rescheduling is allowed with at least 24 hours’ notice.
Late arrivals may shorten your session time without refund.

Recording & Privacy

Security cameras are in use for safety.
Personal photos/videos may be taken with staff approval.
Rage House may request consent to use media for promotional purposes.

Our Commitment

We’re here to give you a safe space to let loose, de-stress, and have fun. Respect the rules, respect the space, and we’ll make sure your Rage House experience is one worth repeating.